Returns & Exchanges
At Camera Foundry, we stand by the quality of our professional imaging gear and offer a 30-day return window for items in original, like-new condition. Whether you are upgrading your kit or changed your mind, we are committed to making your return process as seamless as your photography workflow.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package with Care
Place the product in its original manufacturer packaging, including all manuals, cables, and accessories, then pack it securely in a shipping box.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it to the outside of your package, ensuring no previous tracking labels are visible.
- 4.Inspection and Refund
Once our technicians verify the equipment's condition, your refund will be processed to your original payment method within 5-7 business days.